Effective Date: 17 February 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Dealer", "you", or "your") and NestVid LTD, a company registered in England and Wales ("Company", "we", "us", or "our"), governing your access to and use of the ADF OS platform available at www.adfos.co.uk (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
"ADF OS" means the automotive dealer platform operated by NestVid LTD, including all associated software, dashboards, tools, integrations, content generation features, and related services.
"Dealer Account" means the account created by or on behalf of a motor vehicle dealership to access the Platform.
"Authorised User" means any individual authorised by the Dealer to access and use the Platform under the Dealer's account.
"Subscription" means the paid access plan selected by the Dealer, as described in Section 5.
"Content" means all text, images, video, scripts, vehicle data, leads, and other materials uploaded to, generated by, or displayed through the Platform.
"ADF Leads" means vehicle enquiry and customer lead data processed through the Platform in Auto-lead Data Format or equivalent formats.
The Platform is available to motor vehicle dealerships and automotive trade businesses operating within the United Kingdom. By registering, you represent and warrant that you are a duly authorised representative of the dealership, that you are at least 18 years of age, and that you have the authority to bind the dealership to these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at sales@adfos.co.uk if you become aware of any unauthorised use of your account. We are not liable for any loss arising from your failure to safeguard your login details.
You may permit Authorised Users to access the Platform under your account. You remain fully responsible for all actions taken by Authorised Users and for ensuring their compliance with these Terms.
ADF OS is a video-first automotive discovery and dealer management platform. The Platform provides tools including, but not limited to, dealer dashboards, vehicle showroom editors, TikTok content integration, AI-powered script generation ("Alfred AI"), lead management, social media strategy tools, and automated marketing workflows.
The Platform integrates with third-party services including TikTok and other social media APIs, payment processors (such as Stripe), and artificial intelligence services. Your use of these integrations is additionally subject to the respective third-party terms and conditions. We do not control and are not responsible for third-party services, and their availability may change without notice.
Certain features of the Platform utilise artificial intelligence to generate content, including but not limited to video scripts, marketing copy, and vehicle descriptions. AI-generated content is provided as a starting point and suggestion only. You are solely responsible for reviewing, editing, and approving all AI-generated content before publication or use. We make no warranties as to the accuracy, completeness, or suitability of AI-generated content.
We endeavour to maintain the Platform's availability but do not guarantee uninterrupted or error-free access. We reserve the right to perform scheduled maintenance, deploy updates, or temporarily suspend services as necessary. We will use reasonable efforts to provide advance notice of planned downtime.
You may use the Platform solely for lawful business purposes related to the operation of your motor vehicle dealership, including managing vehicle inventory, generating marketing content, processing leads, and engaging with customers.
You agree not to: (a) use the Platform for any unlawful purpose or in violation of any applicable law or regulation; (b) upload, transmit, or distribute any content that is defamatory, obscene, fraudulent, or infringes upon the intellectual property rights of any third party; (c) attempt to gain unauthorised access to any part of the Platform, other accounts, or connected systems; (d) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform; (e) use automated tools, bots, or scrapers to access the Platform except as expressly permitted; (f) resell, sublicense, or provide access to the Platform to any third party without our prior written consent; (g) use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks; or (h) transmit any viruses, malware, or other harmful code through the Platform.
Access to the Platform requires a paid subscription. Subscription plans, features, and pricing are as set out on the Platform or as agreed in writing between you and us. We reserve the right to modify pricing with 30 days' written notice.
Subscription fees are billed monthly or annually in advance, depending on the plan selected. Payments are processed via our third-party payment processor (currently Stripe). You authorise us to charge your designated payment method for all applicable fees. All fees are quoted in pounds sterling (GBP) and are exclusive of VAT unless stated otherwise.
If payment fails or is not received by the due date, we reserve the right to suspend your access to the Platform until payment is received. We may charge interest on overdue amounts at the rate of 4% above the Bank of England base rate.
You may cancel your subscription at any time through your account settings or by contacting us at sales@adfos.co.uk. Cancellation will take effect at the end of your current billing period. No refunds will be issued for partial billing periods unless required by applicable law.
Subscription fees are generally non-refundable. If you believe you are entitled to a refund due to a significant service failure, you may submit a request to sales@adfos.co.uk and we will review it on a case-by-case basis.
All intellectual property rights in the Platform, including software, designs, logos, trademarks, documentation, and all underlying technology, are and shall remain the exclusive property of NestVid LTD or its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Platform in accordance with these Terms.
You retain ownership of the content you upload to the Platform, including vehicle images, descriptions, and business information. By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, process, display, and transmit your content solely for the purposes of providing and improving the Platform and our services.
Content generated by the Platform's AI features using your inputs may be used by you for your business purposes. You acknowledge that similar or identical content may be generated for other users and that AI-generated content does not constitute our original creative work.
If you provide us with feedback, suggestions, or ideas regarding the Platform, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use such feedback for any purpose without obligation to you.
You are responsible for ensuring the accuracy and legality of all data you input into the Platform, including vehicle stock information, pricing, and business details.
The Platform may process vehicle enquiry leads on your behalf. You acknowledge and agree that: (a) you are the data controller in respect of customer personal data contained within leads; (b) we act as a data processor on your behalf; and (c) you are responsible for ensuring that the collection, processing, and use of lead data complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Where required by applicable data protection law, we will enter into a separate Data Processing Agreement with you upon request. Please contact sales@adfos.co.uk to request this.
To the maximum extent permitted by law, NestVid LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, whether arising from contract, tort, negligence, strict liability, or otherwise.
Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Platform shall not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be lawfully excluded or limited under the laws of England and Wales.
You agree to indemnify, defend, and hold harmless NestVid LTD, its directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your use of the Platform; (c) content you upload or publish through the Platform; (d) your violation of any applicable law or regulation; or (e) any dispute between you and a third party relating to the Platform.
You may terminate your account at any time by cancelling your subscription and ceasing use of the Platform.
We may suspend or terminate your access to the Platform immediately and without notice if: (a) you breach any material provision of these Terms; (b) you fail to pay any amounts due; (c) we are required to do so by law; or (d) we reasonably believe your use of the Platform poses a risk to the Platform, our business, or other users.
Upon termination: (a) your right to access and use the Platform ceases immediately; (b) we may delete your account data after a reasonable retention period of 30 days; and (c) all provisions of these Terms that by their nature should survive termination shall continue in full force and effect, including Sections 6, 8, 9, and 12.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Platform with at least 14 days' notice. Your continued use of the Platform after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, your sole remedy is to cancel your subscription and cease using the Platform.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms, together with our Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, internet failures, or third-party service outages.
All notices under these Terms shall be sent to sales@adfos.co.uk. We may send notices to the email address associated with your account.
If you have any questions about these Terms, please contact us at:
